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Crisis Management: A Critical Tool for Public Trust

In 1987, Chrysler faced a federal indictment for disconnecting the odometers on cars that were driven by certain executives then reattaching the odometer and selling the car as new. When the story hit...

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9 Steps to Crisis Preparedness

As did Johnson & Johnson and Chrysler, corporations in crisis must act decisively to protect their reputation and provide accurate, timely information to the public. Every company must have a plan...

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